For several months my electricity bill surged nearly 3 times the norm. I couldn't figure it out so I gave in and called True Air. Pete G. systematically figured out the problem and he took the time to make sure there weren't any other problems. He kept me informed the entire time. Pete is seriously the best technician - he is polite, very respectful, honest and thorough. I will definitely call them again for heating/ac issues!
I wrote a review of True Air previously that was perhaps too detailed to post (you might be able to access it via my name). This is the abbreviated version. When I decided to install AC for the first time, I interviewed three companies, and I am incredibly happy that I chose True Air. Glen Nichols and his installers, Matt and Brian, completely surpassed my expectations in every area. Initially, Glen made a couple of visits to answer all my questions and educate me on the advantages and disadvantages of the various HVAC options. He fine-tuned the installation to adapt it to my needs, right down to the app-controlled thermostat. In spite of heavy rain on the scheduled date, Brian and Matt arrived on time to install the AC and furnace, and with the help of a few strategically placed tarps, they did a remarkably efficient, meticulous job. They maneuvered bulky equipment through narrow halls without a single scratch or ding to the walls. They also allowed me to watch the process, and they took the time to explain exactly what they were doing as they worked. They are true professionals. Both Brian and Matt are as well-versed in the science of HVAC as they are sensitive to the aesthetics of in-home installations. All seams were tight and squared off, vent chambers were lined and caulked, machinery was centered and balanced, lines were plumb, and most importantly, everything worked perfectly. Brian managed to crawl through impossibly tight attic spaces to install copper lines, and Matt performed HERS tests to assure that the installation would pass all the required inspections the first time. When they were done, Brian swept the halls and garage, leaving the place cleaner than it had been when they arrived. True Air offers exceptional service at an excellent price. Of all the contractors I have worked with over the years, they are among the best. I heartily recommend this company.
I am writing at the request of my mom; Kathleen Pope, Irvine CA. She would like to thank you for the great service; cost effective pricing and extremely efficient team. Salesman Glen; showed her what needed to be changed in her home, in an easy to understand, patient kind way. The service technician Brian was very conscientious; placed tarps in the work area, keeping her home spotless while completing his tasks. He was very efficient, showing her everything that he was doing and explaining why it needed to be done. He was quick, clean, not one speck of anything was left when the job was done. Very pleasant to work with. She highly recommends True Air Mechanical!! Call them at 949-382-6337 you will love them too!
Glen came over and gave me a quote on a new furnace and coil. His price was very competitive with other companies, yet he was installing better appliances.
The furnace was installed just a few days later. The techs were very friendly and productive. The price was as promised and they did excellent work. Give Glen a call at 714-742-7116